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  1. Offers / agreements
    1. All offers of D'ETOILES CASIOPÉ are free of obligation and D'ETOILES CASIOPÉ reserves the right to change the prices, in particular when this is necessary on the basis of regulations.
  2. An agreement is made only after acceptance of your order by D'ETOILES CASIOPÉ Applicability
    1. These Terms & Conditions apply to all offers, orders and agreements of D'ETOILES CASIOPÉ.
    2. By placing an order implies that you accept the applicability of these Conditions.
    3. These Conditions can only be deviated from in writing, in which case the other provisions remain in full force.
    4. All rights and claims as stipulated in these Conditions and if applicable in additional agreements for the benefit of D'ETOILES CASIOPÉ, likewise stipulated for the benefit of intermediaries and other third parties engaged by D'ETOILES CASIOPÉ.
    5. . D'ETOILES CASIOPÉ is entitled to refuse orders or to attach certain conditions to the delivery, unless explicitly stipulated otherwise. If an order is not accepted, D'ETOILES CASIOPÉ will inform the client within five (5) working days after receipt of the order.


  1. Prices and payments
    1. The prices stated for the products and services offered are in Euros, including VAT and including handling any applicable taxes or other levies, unless stated otherwise or agreed to in writing.
    2. Payment must be made without discount or compensation.
    3. Payment may be made by banktransfer or via iDEAL banking. At exceeding the term of payment D'ETOILES CASIOPÉ can determine whether the order is canceled or not.
    4. If the prices for the offered products and services increase in the period between the order and the execution thereof, the client is entitled to cancel the order or dissolve the agreement within five (5) days after communication of the price increase by D'ETOILES CASIOPÉ.


  1. Delivery
    1. The delivery times specified by D'ETOILES CASIOPÉ; for items that are in stock with delivery with of 3 to 5 working days. For items that are not in stock D'ETOILES CASIOPÉ will notify you and offer you the possibility to terminate the agreement or review a new delivery time with D'ETOILES CASIOPÉ. In the event of dissolution of the agreement, amounts already paid will be refunded within 14 days.
    2. The delivery of the products takes place at the place and time at which the products are ready for shipment.
  2. Retention of title
    1. The ownership of products supplied is only transferred if on the basis of any agreement you have paid everything you owe D'ETOILES CASIOPÉ. The risk in respect of the products is transferred to you at the moment of delivery.
  3. Returns / Right of return
    1. You have the obligation at delivery to examine whether the products meet the agreement. If this is not the case, D'ETOILES CASIOPÉ thereof as soon as possible and in any event within fourteen (14) days, this includes the weekend, after the delivery, at least after observation was reasonably possible, in writing/email.
    2. If it is demonstrated that the products do not meet the agreement, D'ETOILES CASIOPÉ has the choice of replacing the returned products with new products if in stock.
    3. If you have a product for whatever reason do not wish to purchase, you have the right as an individual product within fourteen (14) days this includes the weekend, after delivery to D'ETOILES CASIOPÉ.
    4. This is subject to the following conditions: The product must not be used and must be returned undamaged and complete in its original packaging. The costs for returns are at the client’s expense.
  4. Warranty
    1. D'ETOILES CASIOPÉ guarantees that the products to be delivered shall meet the usual requirements and standards that can be set and shall be free of any defect whatsoever.
    2. The guarantee mentioned for this purpose shall not apply when the defect originated as the result of injudicious or improper use or when, without written permission from D'ETOILES CASIOPÉ, buyer or third parties have introduced changes or tried to introduce changes to the product or they have used it for purposes for which it was not intended.
  5. Orders/communication
    1. For misunderstanding, mutilation, delays or of orders and notices as a result of the use of the Internet or any other means of communication between you and D'ETOILES CASIOPÉ or between  D'ETOILES CASIOPÉ  and third parties, in so far as it relates to the relationship between you and D'ETOILES CASIOPÉ, D'ETOILES CASIOPÉ is not liable, unless and to the extent that there might be intent or gross negligence on the part of D'ETOILES CASIOPÉ
    2. Without prejudice to the other rights accruing to her, has D'ETOILES CASIOPÉ in case of force majeure the right, at its option, the execution of your order to suspend the agreement without judicial intervention, by you in writing and without that D'ETOILES CASIOPÉ is obliged to pay any compensation, unless specified otherwise in the given circumstances according to criteria of reasonableness and fairness would be unacceptable.
    3. D'ETOILES CASIOPÉ is understood every shortcoming which cannot be attributed to D'ETOILES CASIOPÉ, because it is not due to its debt and nor under the law, legal act or generally accepted for its account.


  1. Miscellaneous
    1. D'ETOILES CASIOPÉ  is entitled to send all orders to this address, unless you provide D'ETOILES CASIOPÉ   in writing of a different address to which your orders should be sent.
    2. When by D'ETOILES CASIOPÉ for a short or longer period of time or not implied deviations from these terms and conditions, this will not prejudice their right to demand immediate and strict compliance with these Conditions. D'ETOILES CASIOPÉ  in conflict with any applicable statutory regulations, the applicable provision will become ineffective.


  1. Governing Law

1.These Terms and Conditions and any seperate agreements provided by D'ETOILES CASIOPÉ will be governed by Dutch Law.